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Privacy Policy

A legal disclaimer

PRIVACY POLICY

1. Overview Office Fruit Daily ("we," "our," or "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard personal data when you use our website, order our produce, or interact with us.

We act as the Data Controller in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect Because we primarily serve business customers, we collect minimal personal data, including:

  • Contact Information: Name, job title, company name, delivery address, phone number, and email address.

  • Account Details: Payment details, billing address, and transaction/invoicing history.

  • Communication Data: Special requests, preferences, or notes provided when contacting Adam, Tom, or our support team directly.

  • Website Data: Technical data such as IP address, browser type, and cookie usage when you browse our site.

3. How We Use Your Information We process your data for the following lawful reasons:

  • Service Delivery: To process orders, manage deliveries, and handle billing/invoicing (30-day payment terms).

  • Customer Support: To provide direct phone contact with Adam and Tom and respond to your requests.

  • Legitimate Interests: To maintain business operations, manage account relationships, and send relevant trade updates.

  • Legal Compliance: To maintain financial records for tax and accounting purposes.

4. Sharing Your Data We do not sell, rent, or trade your personal information. We only share data with trusted third parties necessary to run our business, such as:

  • Payment processors and accounting software providers.

  • IT and website hosting vendors.

  • Professional advisers or legal authorities if required by law.

5. Data Security & Retention We implement strict technical and organizational security measures to protect your information. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including meeting legal, accounting, or reporting requirements (typically 6 years for accounting records).

6. Your Data Rights Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request erasure of your data under certain conditions.

  • Object to or restrict the processing of your data.

  • Withdraw consent at any time (where processing is based on consent).

7. Contact Us & Complaints If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Office Fruit Daily

You also have the right to lodge a complaint with the UK regulator, the Information Commissioner’s Office (ICO), at ico.org.uk.

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